Suvarnabhumi disputes ‘world’s 9th worst airport’ rank
- 18 Jun 2017 at 16:13
- WRITER: ONLINE REPORTERS
After being ranked as the world's ninth worst airport by website airhelp.com, Suvarnabhumi Airport is skeptical about the data used to justify its low score.
In a statement published on its Facebook page, Suvarnabhumi Airport said it welcomes all criticism that can be used as input for further development of the service standard to be on par with other leading airports.
It said the website, which conducted the survey from December 2016 to March 2017, did not clarify how the scores were calculated in its three criteria -- on-time performance, quality and service, and passenger sentiment.
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