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Passengers at Don Mueang airport last week were understandably a trifle distressed after having to wait more than four hours late at night just to get through immigration.

It is hardly ideal that a visitor's first experience in Thailand, especially after a long flight, is being stuck in a packed arrivals lounge for hours on end, especially if you are in a bladder-bursting situation. I get in a foul mood after just a 20-minute wait.

Don Mueang authorities are trying to rectify things and during the week an official proudly announced the wait had been reduced to "only" one hour, news that is unlikely to get the unfortunate passengers leaping about in joy.

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